ST18000NM000J data recovery
Recovering data from the Seagate ST18000NM000J (18TB Exos X18), a 3.5-inch SATA and SAS drive from the Seagate Constellation and Exos range. Free evaluation in our central London clean-room lab, with courier collection from anywhere in the UK.
About the ST18000NM000J
| Make | Seagate |
| Family | Seagate Constellation and Exos |
| Model | ST18000NM000J |
| Capacity | 18TB Exos X18 |
| Size | 3.5-inch |
| Connection | SATA and SAS |
| Made | 2009–today |
| Used in | Enterprise / server |
What usually goes wrong
Enterprise drives come from servers and large NAS units. Bigger Exos models are helium-filled, which adds extra care in the clean room. SAS versions need SAS connections we have on our PC-3000 kit.
If your ST18000NM000J is clicking, beeping or not spinning, switch it off. Every restart can damage the platters further. Don’t open it and don’t run recovery software on it.
How we recover the ST18000NM000J
We use PC-3000 systems from ACE Lab, the professional standard for data recovery labs. PC-3000 lets us repair a drive’s firmware through its service area, read damaged drives one head at a time, and copy weak drives slowly and safely without stressing them. Physical repairs such as replacing read/write heads are done in our clean room in central London, so the drive never leaves our lab.
We always work on a copy of the drive, never the original, and you get a list of recovered files to check before you pay for the recovery.
Prices
| Evaluation | Free |
| Clean-room diagnostic | £79 |
| Deleted files, working drive | £99 |
| Logical recovery, 1TB–4TB | £150–£250 |
| Physical recovery, single driveplus donor drive if needed | £450 |
All prices + VAT. Full price list
On its own, this drive is priced like any other hard drive. As part of a RAID or NAS, see RAID & server or NAS prices.
Other Seagate Constellation and Exos models
- ST1000NM0011 1TB Constellation ES
- ST2000NM0011 2TB Constellation ES
- ST4000NM0033 4TB Constellation ES.3
- ST8000NM0055 8TB Exos 7E8
- ST16000NM001G 16TB Exos X16