Home / Prices
Data recovery prices
Clear prices, agreed before we start
Every job starts with a free evaluation. We then confirm a fixed price for your recovery, and nothing else is done until you agree to it.
| Service | What it covers | Price + VAT |
|---|---|---|
| Initial evaluation | Finds out whether the fault is physical or logical. Doesn’t include opening the drive or any recovery attempt. | Free |
| Clean-room diagnostic | Inspection inside a hard drive to identify failed heads, motor or platter damage. | £79 |
| Deleted files, standard hard drive | Logical recovery taking up to 2 hours’ work. | £99 |
| Logical recovery, larger jobs | 24 to 48 hours of recovery work, depending on capacity: 1TB to 4TB. | £150–£250 |
| Physical hard drive recovery | Single drive. Head or electronics replacement and imaging. A donor drive is charged at cost if one is needed. | £450 |
| SSD recovery | Firmware or board repair, depending on the controller and complexity. | £450–£650 |
| RAID 0 | Array rebuilt from the member disks. | £650 |
| RAID 5, 6 and 10 | Depends on the number of disks in the array. | £850–£1,500 |
| NAS, 2-bay | For example 1TB + 1TB, with one disk to repair. | £450 |
| NAS, QNAP or Synology RAID 5 | Multi-disk NAS volume. | £650 |
| Ransomware | Quoted after a free assessment of the encrypted data. | Quote |
| Return of your original drive | If you’d like the original drive sent back to you. | £20 |
Please read before booking. The fee for the service that applies to your job is paid in advance and is non-refundable. It still applies if the data turns out to be unrecoverable, or if you decide to stop part-way. We always explain the chances honestly at the evaluation, before you commit.
Standard or express
Standard service normally takes 3 to 7 working days after the evaluation (an estimate; some jobs take longer). Express service is available for urgent cases; ask us for the price for your job.