NAS recovery: Synology, QNAP, WD and more
A NAS often holds the only copy of a family’s photos or a small firm’s shared files. When it stops booting, loses a volume or reports “crashed”, we recover the data straight from the disks, without needing the box itself to work.
Common NAS problems we fix
- Volume “crashed”, “degraded” or “not found”
- NAS won’t boot, beeps, or the status light flashes
- Disk replaced and the rebuild failed part-way
- Shared folders deleted, or the NAS was reset to factory settings
- Btrfs or ext4 volume won’t mount after a power cut
- Files encrypted by ransomware on the NAS
Please don’t
Initialise the NAS, re-create the volume, or install the disks in a new unit and let it set them up. Those steps write to the disks and can destroy the original layout. Power it down and send us the disks in a padded box, each one labelled with its bay number.
NAS prices
| Evaluation | Free |
| 2-bay NAS (e.g. 1TB + 1TB), one disk to repair | £450 |
| QNAP or Synology RAID 5 NAS | £650 |
All prices + VAT. Larger or more complex units are quoted after the evaluation.
Makes we see most
Synology DiskStation, QNAP, WD My Cloud and My Book Live, Buffalo LinkStation and TeraStation, Netgear ReadyNAS, Drobo and Seagate.
NAS, Drobo and JBOD by make
Choose your unit for the problems we see on it and how we recover it.
Synology NAS recovery
DS218, DS218+, DS220+, DS224+, DS418, DS420+, DS918+, DS920+, DS923+, DS1517+, DS1621+, DS…
More →QNAP NAS recovery
TS-231P, TS-251+, TS-253D, TS-431P, TS-451+, TS-453D, TS-464, TS-873, TS-h886, TVS-672XT, …
More →WD My Cloud NAS recovery
My Cloud (single bay), My Cloud Home, My Cloud Home Duo, My Book Live, My Book Live Duo, M…
More →Buffalo LinkStation & TeraStation recovery
LinkStation LS210D, LS220D, LS420D, LS520D, LS710D; TeraStation TS3210DN, TS3410DN, TS3420…
More →Netgear ReadyNAS recovery
ReadyNAS RN102, RN104, RN212, RN214, RN314, RN316, RN426, RN524X, RN628X…
More →Drobo data recovery
Drobo (2nd and 3rd generation), Drobo S, Drobo FS, Drobo 5D, 5D3, 5C, 5N, 5N2, 8D, B800fs,…
More →Asustor & TerraMaster NAS recovery
Asustor AS1102T, AS5202T, AS5304T, AS6604T, AS3304T; TerraMaster F2-221, F2-423, F4-423, F…
More →LaCie 2big, 5big & d2 recovery
LaCie 2big Dock, 2big RAID, 2big Thunderbolt, 5big Thunderbolt, 6big, 12big, 5big Network,…
More →JBOD & spanned volume recovery
JBOD enclosures, Windows spanned volumes and Storage Spaces, Linux LVM, macOS concatenated…
More →