Asustor & TerraMaster NAS recovery
Both use Linux RAID with ext4 or Btrfs (TerraMaster TRAID too).
What we recover
Both use Linux RAID with ext4 or Btrfs (TerraMaster TRAID too). Both were targeted by ransomware attacks in recent years. We recover from failed arrays, firmware update problems and encrypted volumes.
Models
Asustor AS1102T, AS5202T, AS5304T, AS6604T, AS3304T; TerraMaster F2-221, F2-423, F4-423, F5-422, T9-423, and every other Asustor / TerraMaster model.
How we do it
We use PC-3000 systems from ACE Lab, the professional standard for data recovery labs. PC-3000 lets us repair a drive’s firmware through its service area, read damaged drives one head at a time, and copy weak drives slowly and safely without stressing them. Physical repairs such as replacing read/write heads are done in our clean room in central London, so the drive never leaves our lab.
Each disk is imaged with PC-3000 first; any failed disk is repaired in the clean room. The volume is then rebuilt from the copies, so your original disks are never written to.
Before you send it: power the unit down, don’t initialise, repair or re-create anything, and label each disk with its bay number.
Prices
| Evaluation | Free |
| 2-bay NAS, one disk to repair | £450 |
| QNAP or Synology RAID 5 | £650 |
| Larger units, Drobo, JBOD | Quote |
All prices + VAT.